Return Policy

We will replace defective items within 30 days of purchase. We will not charge the shipping cost on the replacement unit going back out to the customer. If a refund is due to a customer mistake on the order, we will accept a return for refund if all of the following conditions met:

1. Item has not been opened yet, and remains new.
2. Return within 30 days (please contact us for RMA first) from receipt.
3. Customer agree to pay 15% restocking fee.
4. Customer is responsible for the shipping cost to ship the item back to us and the original shipping fee for the transaction (since we already used it to ship it out to you).

We recommend a trackable shipping service when you are shipping items back to us.

International orders (outside the US and Canada)

Returns of orders delivered outside the United States and Canada follow this policy with these additions, which every international customer accepts at checkout: you pay the return shipping to our California warehouse, the original shipping charge is not refundable, and refused, undeliverable or unclaimed shipments are treated as returns with the return freight, duties and carrier fees deducted from the refund. See the International Order Terms.